Decumulation Guides & tutorials Tax year end support Literature Simplified pricing James Hay upgrade Advisers Support Guides and Tutorials Decumulation | Help Hub Platform overview Firm and user management New business Investment management Decumulation MI and reporting Additional contributions Withdrawals Client servicing Decumulation guidesHow to support clients drawing down their assets to support their long-term financial goals.How to process a Pension Commencement Lump Sum (PCLS) paymentHow to process a regular crystallisationHow to process an UFPLS paymentHow to request a one-off income paymentHow to top up with an immediate tax-free lump sumHow to cancel a regular crystallisationHow to update allowance detailsHow to cancel regular income paymentsHow to convert a portfolio from capped to flexi- access drawdownPension servicingNot found the answer you're looking for?Check out our FAQs page for all questions related to the new Nucleus Platform. Check out our FAQs now