Customer upgrade support

The new platform is here!

What's different?

The investment we've made untimately means:

  • a better, more modern service
  • a wider range of products and options
  • simplified pricing
  • the option to choose digital communication
  • and, a more user-friendly platform.

Updated terms and conditions

Updated Terms and Conditions now apply. If you don’t wish to change to our new terms for any reason, you can transfer your investments to another provider.

Our Key Changes Summary documents outline what’s changed:

Please note these documents have had some minor updates since the version we originally sent to you.

We're here to help

If you've further questions, please don't hesitate to contact us.

send us a secure message via the Nucleus Platform
call us on 03455 212 414