Customer upgrade support

The new platform is here!

Our James Hay customers have now upgraded to the Nucleus Platform

What you need to know…

Most James Hay products have been upgraded, though a handful of more complex, older products haven't. 

The new Nucleus Platform provides access to an improved range of tax efficient products and investment options, to help you maximise your retirement savings - with complete flexibility around how you can take income and benefits. 

 

Key changes to note

New name and brand

New, more user-friendly investment platform 

A wider range of products and options

Updated terms and conditions

A more modern, online, less paper-based service

 

We're here to help

If you've further questions, please don't hesitate to contact us.

send us a secure message via the Nucleus Platform
call us on 03455 212 414